5th Annual Telehealth and Remote Patient Monitoring Summit

5th Annual Telehealth and Remote Patient Monitoring Summit
Held: January 25-26, 2017 in Atlanta, GA

The 5th Annual Telehealth and Remote Patient Monitoring Summit discusses best practices for integrating Telehealth and Remote Patient Monitoring into clinical care to meet the consumer demand for efficient, high quality care while improving access, outcomes, and lowering health care costs.

View Original Brochure Agenda (PDF)

16 available session presentation slide decks (PDFs) included with purchase.

Session Topics Include:

Chairperson’s Welcome and Opening Remarks
(1 min 46 sec)

Mary Beth Pace, RN, BSN, MBA, ACM, CMAC
Vice President, Care Management
Trinity Health

Lay the Foundation to Build a Scalable Remote Patient Monitoring Program
(24 min 9 sec)

In any remote patient monitoring program you have 3 elements: the health system, the vendor, and the patient. While the capabilities opened up by technology continue to expand, the operational and logistical components of a remote patient monitoring program continue to hold back the industry. Health systems must develop better management strategies in order realize the full impact of remote patient monitoring on improving health outcomes and reducing costs. In this session, learn how to lay the foundation to build an operational scale that will sustain remote patient monitoring programs.

  • Explore the initial steps needed to build a remote patient monitoring program before exploring the technology options
  • Hear lessons learned from designing a large-scale, population health management strategy using remote patient monitoring

Todd Leto
Chief Executive Officer
Trapollo LLC a COX Communications Company

Develop Telehealth Protocols to Optimize Patient-Provider Interactions
24 min 50 sec)

Technology is changing the way patients and providers interact. Through the use of technology, not only are patients gaining greater access to care on demand, but they are also able to review and share information with providers before they connect. Here, telehealth and dashboards offer solutions to improve quality of care while increasing visit efficiency.

  • Examine what protocols to develop for initiating a telehealth session
  • Discuss how to standardize telehealth appointments to ensure quality and follow up

Roger Smith, PhD
Chief Technology Officer
Florida Hospital Nicholson Center

Explore and Integrate New Technologies and Platforms to Support your Expanding Telehealth Program — Anticipate the Future and Exceed Consumer Expectations
(31 min 25 sec)

Established telehealth programs often experience the challenge of outgrowing their initial telemedicine platform because of expanding interest, enthusiasm, and opportunity to offer additional virtual services. As telehealth use cases grow, existing technology may not meet long-term strategic objectives. In addition, with the growing consumer adoption of new technologies, such as wireless sensors and wearables, the opportunity to integrate these tools across the care continuum is expanding. The focus on patient engagement and meeting the evolving consumer health care demands requires organizations to anticipate and understand the importance of making the best technology integration decisions today. New telemedicine vendors and platform options are growing every day and the decision of whether to “buy or build” is key to supporting the continued success of any telehealth strategy. In order to keep up and design effective telehealth and remote patient monitoring programs, organizations must leverage technology solutions that allow them to meet the consumer where they are going. This analysis is highly complex and requires a basic understanding of medical device regulations, HIPAA privacy standards, evolving reimbursement models, and budgetary considerations.

  • Review various telehealth use cases often deployed across a growing telehealth program
  • Discuss regulatory, reimbursement, and financial considerations
  • Understand technology and platform considerations
  • Summarize some of the popular vendor solutions and consider practical implementation and operational challenges
  • Examine some potential gaps in available vendor solutions
  • Explore additional considerations to support an evolving digital health strategy

Natasa Sokolovich, JD, MSHCPM
Executive Director, Telemedicine

Explore Innovative Uses of Technology to Reduce Readmissions
(40 min 47 sec)

While readmissions have improved since the ACA’s Hospital Readmissions Reduction Program was implemented, there are still significant financial penalties and missed rewards for hospitals that still have room for improvement in their readmission rates.

  • Uncover ways to predict readmissions before they occur to allow an opportunity to prevent them
  • Examine the role of technology in reducing readmissions
  • Discover innovative technologies hitting the market that aid in lowering readmission rates

Sunil Budhrani, MD, MPH, MBA
Chief Medical Officer, Chief Medical Informatics Officer
Innovation Health

Sherrie Petersen, MBA, BSW

Director, LivingWell@Home
The Evangelical Lutheran Good Samaritan Society

Part 1 - Utilize Remote Patient Monitoring in Bundled Payment Models to Fill Gaps in the Care Continuum
(15 min 40 sec)

As value-based reimbursement models continue to grow, maintaining close communication with patients, secondary providers, and facilities is paramount to reducing cost of care through appropriate treatment and patient monitoring. When patients are moving throughout multiple facilities and receiving care from various providers, there can be points where care is disjointed, leaving patients without care when they need it. Through the use of telemedicine, providers can assist in consulting with secondary providers, monitor patient progress, and conduct remote follow-up visits. In this session, explore emerging technologies that improve access and patient care within the bundled payment reimbursement model.

  • Understand the cost and benefits to using telemedicine for bundled payment patients
  • Discuss the operational components of implementing a telemedicine program within a bundled payment model
  • Leverage technology to bend the cost curve while improving patient satisfaction and outcomes

Paul Bruning, DHA
Chief Operating Officer
Tallahassee Orthopedic Clinic

Lauren Faison
Service Line Administrator, Regional Development, Population Health, and Telemedicine
Tallahassee Memorial Healthcare

Part 2 - Empower Patients and Care Teams through Connected Devices and Smart Data
(15 min 25 sec)

How can using innovative technologies, like RPM, telemedicine and streamlined data from connected devices prevent information overload and allow you to provide better, more informed care? Studies show that managing chronic care in the U.S. with remote patient monitoring (RPM) could save nearly $200 billion across all conditions over the next 25 years.

  • Explore the value of connected care technologies such as RPM and telemedicine for bundled payment patients.
  • Identify unique ways to close the gap of care outside of the office, and engage more deeply and efficiently with your patients.
  • Increase patient engagement with smart data and actionable insights to help boost population performance.
  • Learn how to support value-oriented, proactive care without creating extra work.

Dr. Jerome Aya-Ay
Managing Member and Chief Executive Officer
Palmetto Proactive Healthcare

Justin Williams
Founder and Chief Executive Officer 

Chairperson’s Welcome and Review of Day One
(1 min 46 sec)

Purna Prasad, PhD
Vice President, Chief Technology Officer
Northwell Health

Discuss State and Federal Reimbursement Trends of Telehealth and Remote Monitoring Programs and Determine the ROI
(28 min 49 sec)

Though progress has been made in recent years, care delivered through technology is still not reimbursed the same as care delivered in person. Until reimbursement for telehealth and remote monitoring aligns with face-to-face care, organizations need to illustrate the financial ROI of these programs. In this session, examine the trends in legislation affecting telehealth, research demonstrating telehealth and remote patient monitoring effectiveness, and what to expect in the future for reimbursement.

  • Understand recent changes in reimbursement of digital health care
  • Determine the financial ROI of implementing and expanding these programs
  • Understand the elements of the ROI in establishing these programs

Mario Gutierrez
Executive Director
Center for Connected Health Policy

Discover How Telehealth is Changing Medicine at New York-Presbyterian and Beyond
(25 min 6 sec)

Digital health has come a long way in 40 years. Once thought to be science fiction, patients can now connect virtually with doctors from anywhere. While the technology for virtual visits has not changed vastly over the years, what has changed is the way we use it. New York-Presbyterian (NYP) is using telehealth in emergency medicine, virtual visits, surgical preparation, and second opinions. In this session, hear the impact digital health is having on quality, access to care, and the way NYP looks at medicine.

Daniel Barchi
Senior Vice President & Chief Information Officer
New York-Presbyterian

Case Study: Ensure Quality and Safety of Care Rendered Via Remote Patient Monitoring
(29 min 20 sec)

The initial challenges with telehealth and remote patient monitoring programs are implementation and sustainability, but once these programs are up and running, providers must work to ensure the quality of care rendered through technology is comparable to care delivered in person. In this case study, hear how Northern Arizona Healthcare built its chronic condition remote patient monitoring program, Care Beyond Wells and Wires, to ensure access to quality care for patients in rural areas.

  • Explore the process of transitioning from a pilot program to a sustainable model for care
  • Discover how programs can ensure quality of care is in line with clinical practices
  • Understand existing guidelines on providing care via technology safely and effectively
  • Understand the limitations of care delivered through technology to increase quality of care
  • Hear results from the remote patient monitoring program to understand the value of remote patient monitoring programs within a challenging reimbursement landscape

Gigi Sorenson, RN, MSN
Director, Community Connected Care and Telehealth
Northern Arizona Healthcare

Enhance Patient Engagement in Health Care through Digital Health
(34 min 23 sec)

Patient engagement is key to improving health outcomes. A major question for growing use of technology in care delivery is how this influences the providerpatient relationship and how to keep the patient engaged. In this session, hear how one organization leverages remote patient monitoring to improve patient engagement and improve outcomes for high risk populations.

  • Discuss ways technology can provide better service to patients, such as increasing the amount of time between the patient and provider
  • Explore strategies for making digital visits more interactive to improve patient engagement
  • Utilize technology to provide education to patients to increase engagement and understanding of care plans

Kelly Gariando, RN
Telehealth Monitoring Specialist 
MultiCare Health System

Lynnell Hornbeck, RN, BSN

Home Health Manager
MultiCare Health System

Emily Yu, MHA, CAPM

Program Manager, Virtual Health 
MultiCare Health System

Improve Provider Engagement in Telehealth and Remote Monitoring Programs
(47 min 40 sec)

Even after overcoming obstacles with obtaining resources and implementing programs, digital health program creators still face the challenge of getting providers on board and engaged in programs. In this session, assess what qualities to look for when determining which providers to include in a telehealth program and uncover best practices to maintain their engagement.

  • Understand providers’ main issues with digital health programs, taking into account that hesitations may vary depending on the type of provider
  • Communicate the benefits experienced by both the provider and the patient when care is delivered through technology
  • Explore innovative strategies for engaging providers in these programs

lbert Ferreira
Professional Services Manager

John F. “Fred” Thomas, PhD, MSSW

Director, Telehealth Services, Children’s Hospital Colorado;
Director, ECHO Colorado, University of Colorado

Increase Stakeholder Support and Scale Programs Efficiently to Promote Widespread Use of Technology
(44 min 36 sec)

Transforming care practices and provider engagement are key as hospitals and health care professionals continue to expand their reach through telehealth and remote patient monitoring. With telehealth approaching the tipping point of becoming standardized practice to improve access to care, organizations must develop sustainable models to expand their programs beyond pilots on a system-wide level. Scaling programs and expanding to different areas of care require addressing multiple aspects of core operations.

  • Improve defensibility of existing programs throughout the program lifecycle
  • Explore strategies for modifying core programs to leverage into different specialties
  • Gain support of financial leaders for digital health, even amongst conflicting priorities
  • Communicate the value of investing in telehealth and remote monitoring to corporate and clinical leaders
  • Discuss the benefits of technology-supported care models given the misalignments of incentives during the shift from FFS to population health

Brian Wayling
Assistant Vice President, Telehealth Services
Intermountain Healthcare

Improve Population Health by Collaborating and Partnering with Outside Organizations
(43 min 49 sec)

Use of technology in health care can improve access to care for many, improving outcomes across populations. Given the recent industry shift to population health, organizations are increasingly working together to achieve the common goal of improved outcomes across the population.

  • Determine the needs of the community to implement effective telehealth programs
  • Understand opportunities for collaboration within telehealth and remote monitoring programs
  • Partner with community organizations and schools to improve access to care

Suleima Salgado, MBA
Director, Telehealth and Telemedicine
Georgia Department of Public Health

Closing Keynote Address: Explore New Technologies and Their Effect on Remote Patient Monitoring
(49 min 26 sec)

The introduction of new technologies, such as wireless sensors, home lab devices, and wearables – like the Apple Watch – are showing promise for improved care delivery, remote monitoring, and chronic disease management. However, with regulations on medical devices as well as the high cost of some of these technologies, it is unclear how much these will influence the health care industry in the near future. In this session, explore opportunities presented by technological advances to build strategies to meet the consumer where the market is going.

  • Discuss innovative technologies that will or would transform care delivery
  • Examine the practicality of implementing these technologies in health care
  • Uncover how technology innovation is changing the telehealth and remote patient monitoring world
  • Understand how technology can be used to promote wellness and prevent illness
  • Outline the barriers to the use of technology, sensors, and devices to broad, scalable application

Peter A. Rasmussen, MD, FAHA, FAANS
Medical Director, Distance Health, Associate Professor, Neurosurgery, Cerebrovascular Center–Neurological Institute
Cleveland Clinic