4th Annual Patient Support Services and HUB Design Summit

4th Annual Patient Support Services and HUB Design Summit

Held: July 24-25, 2007

World Congress’ 4th Annual Patient Support Services and HUB Design Summit is designed to bring industry thought leaders together to examine HUB Design in an evolving healthcare landscape.

Keynote Sessions Include:

  • CHAIRPERSON WELCOME AND OPENING REMARKS
  • POLICY ADDRESS: EXPLORE THE NEW ADMINISTRATION POLICIES AND THE IMPLICATIONS OF THE PRESENT HEALTH CARE LANDSCAPE
  • KEYNOTE ADDRESS: WINNING STRATEGIES FOR INTEGRATED DRUG CHANNELS
  • COMBINING ALL SEGMENTS OF PATIENT CENTRICITY AND ACCESS THROUGH EXAMINATION OF ADVANCEMENTS IN SPECIALTY PHARMACY
  • KEYNOTE STAKEHOLDER ROUNDTABLE: INTERNAL BIG PICTURE: EXPLORE STRATEGIES USED TO ENSURE PATIENT CENTRICITY THROUGH HUB DESIGN, CHANNEL OPTIMIZATION, COMPLIANCE AND DISTRIBUTION
  • CANCER CARE CASE STUDY: RESULTS FROM THE 3,000 PATIENT STUDY
  • KEYNOTE PATIENT PANEL — VOICE OF THE PATIENT: UNDERSTAND THE PATIENT JOURNEY TO ENHANCE CHANNEL STRATEGIES AND ENSURE AN OPTIMAL PATIENT EXPERIENCE
  • CHAIRPERSON’S WELCOME AND REVIEW OF MORNING SESSIONS
  • PART 2: INDUSTRY PANEL: UNCOVER COMPLIANT UTILZATION OF CO-PAY CARDS AND PATIENT ASSISTANT PROGRAMS IN AN ERA OF INCREASED SCRUTINY
  • DATA DRIVEN SERVICE DESIGN: IMPROVING HUB SERVICES AND OUTCOMES THROUGH EMERGING ANALYTICS
  • EXPLORE INDUSTRY SHIFT FROM FFS TO VALUE-BASED 
  • CHAIRPERSON’S WELCOME AND REVIEW OF DAY ONE
  • PATIENT SERVICES COMPLIANCE KEYNOTE: EXPLORE TOP RISK AREAS IN PATIENT OPERATIONS TO SAFEGUARD PATIENT SUPPORT SERVICES AND HUB DESIGN
  • PANEL DISCUSSION: EXAMINE COMPLIANCE ROLE IN OPERATIONAL STRATEGY BEHIND PATIENT CENTRICITY
  • EXPLORE IT BEST PRACTICES TO ENSURE COMPLIANCE WHILE ENGAGING PATIENTS ON DIGITAL CHANNELS
  • EXPLORE IT BEST PRACTICES TO ENSURE COMPLIANCE WHILE ENGAGING PATIENTS ON DIGITAL CHANNELS
  • EXAMINE EXPECTATIONS AND COMPLIANT POLICIES WHILE DEVELOPING A PATIENTFACING FIELD FORCE
  • INTERACTIVE DISCUSSION: DEFINE COMPLIANT RELATIONSHIPS WITH KOLS IN AN ERA OF INCREASED SCRUTINY