14th Annual Observation Management Summit

14th Annual Observation Management Summit


Held: April 24-25, 2017 in Chicago, IL

The 14th Annual Observation Management Summit brings together care providers to explore solutions to improve observation care. Over the course of two days, peers, with or without dedicated observation units, share strategies to improve efficiency and quality of care for patients under observation in a cost effective way. Through case studies, panel discussions and seminars, attendees will explore creative approaches to maximize utilization of personnel and resources while complying to evolving government and commercial payment regulations.

Sessions Include:

  • Workshop: Optimize Observation Care Efficiency and Patient Flow to Improve Quality Outcomes 
  • Chairperson’s Welcome and Opening Remarks
  • Keynote Address: Evaluate Evidence-Based Protocols and Diagnoses for Observation Patients to Ensure Efficiency
  • Ensure Compliance with the Medicare Outpatient Observation Notice (MOON) Under Short Stays
  • Improve Hospital Communication to Strengthen Patient Confidence and Trust
  • Case Study: Utilize Lean Process Management to Improve Metrics and Outcomes in Observation
  • Chairperson's Welcome and Review of Day One
  • Panel Discussion: Standardize Status Determination — Discuss Strategies for Managing Complex Patients in Observation
  • Case Study: Reduce Length of Stay and ED Hold Hours Through Staffing Adjustments, Care Redesign, and Physician Engagement
  • Stay Ahead of the Curve to Achieve Peak Performance in a Closed Observation Unit
  • Case Study :Restructure Your Observation Unit to Optimize Efficiency and Cost Savings
  • Assess the Best Staffing Models for Different Types of Units (or Non-Units) and Hospitals
  • Case Study: Evaluate the Creation of Hybrid Units that Focus on Patient Care and Efficiency